http://blogs.orange-business.com/live/ Orange Business Live is our annual event that looks at how information communications technologies (ICT) can help enterprises meet their business challenges. This blog continues that dialogue. en Copyright 2010 Fri, 12 Mar 2010 22:30:56 +0100 http://www.sixapart.com/movabletype/ http://www.rssboard.org/rss-specification The latest report from the Anti-Phishing Working Group (APWG) warns that online criminals are exploiting an increasing range of companies, with the number of hijacked brands reaching a record 356 in October, up 4.4% August 2009. The sectors most... http://blogs.orange-business.com/live/2010/03/phishing-and-fraud-still-major-concern.html http://blogs.orange-business.com/live/2010/03/phishing-and-fraud-still-major-concern.html security fraud phishing security breaches Fri, 12 Mar 2010 22:30:56 +0100 A couple of reports have come out recently that have looked at the prospects of unified communications (UC). The studies seem to indicate that enterprises are moving towards UC adoption on the whole to cut operating costs, and that this... http://blogs.orange-business.com/live/2010/03/unified-communications-future-tipped-to-be-rosy.html http://blogs.orange-business.com/live/2010/03/unified-communications-future-tipped-to-be-rosy.html applications collaboration telephony and VoIP cloud computing unified communicatons Wed, 10 Mar 2010 04:43:51 +0100 Last week, I was invited by Andrew Ellis and Scott Gould to attend the Likeminds 2010 conference in Exeter, Devon. Not only was it my first time at the Likeminds, but it was also my first time in Devon and... http://blogs.orange-business.com/live/2010/03/orange-business-services-invited-at-likeminds-2010-in-exeter.html http://blogs.orange-business.com/live/2010/03/orange-business-services-invited-at-likeminds-2010-in-exeter.html collaboration Mon, 08 Mar 2010 15:53:15 +0100 Ideas are immaterial and often vague but the "raison d'être" of the project does not suffer approximation. We must, in a few sentences, communicate very clearly the objectives and the benefits expected of the project. This clarity of vision and positioning of the main elements of the project is critical: what will we deliverwith this projecy: products and services? Who are the customers? In what competitive environment? With what means and within what timeframe? Here are some tracks to follow to avoid confusing a good idea with a sound project.. http://blogs.orange-business.com/live/2010/03/beware-not-to-confuse-good-idea-with-project.html http://blogs.orange-business.com/live/2010/03/beware-not-to-confuse-good-idea-with-project.html project management pm project project launch project management Sun, 07 Mar 2010 09:13:45 +0100 I spoke this week with Romain Chataigner, an IT security consultant at Orange, who leads the IT security practice at the IT&L@bs in Montreal, Canada about PCI DSS and what it means for enterprises.What is PCI DSS? It stands... http://blogs.orange-business.com/live/2010/03/pci-dss-the-key-facts.html http://blogs.orange-business.com/live/2010/03/pci-dss-the-key-facts.html security PCI DSS security Fri, 05 Mar 2010 18:38:23 +0100 Many companies have taken the first forays into social media: they may have a corporate blog, or a Twitter feed or a Facebook page. The problem is they are only using the marketing aspects, and even then, not effectively. http://blogs.orange-business.com/live/2010/03/listen-but-dont-forget-to-act---lessons-from-likeminds.html http://blogs.orange-business.com/live/2010/03/listen-but-dont-forget-to-act---lessons-from-likeminds.html advice collaboration collaboration social media Twitter Thu, 04 Mar 2010 14:30:00 +0100 The beginning of the year is always flush with industry predictions, so we thought we'd summarize some predictions on customer relationship management (CRM) for 2010 for your interest. First up is the Gartner Group, which published its predictions for CRM... http://blogs.orange-business.com/live/2010/03/industry-gives-crm-predictions-for-2010.html http://blogs.orange-business.com/live/2010/03/industry-gives-crm-predictions-for-2010.html applications 2010 CRM Thu, 04 Mar 2010 09:30:00 +0100 On our trip over to the US in late 2009 we spoke to Nils Helkov from Orange Business Services about e-health. Nils explained to us why e-health was so important to the US market http://blogs.orange-business.com/live/2010/03/draft---us-market-looks-to-ehealth.html http://blogs.orange-business.com/live/2010/03/draft---us-market-looks-to-ehealth.html north America ehealth M2M Mon, 01 Mar 2010 14:30:00 +0100 I have been doing some research into mobile collaboration, and thought it was worth pointing out this very interesting webcast from analyst firm Gartner -- Profit from New Forms of Mobile Communication and Collaboration.Analyst Nick Jones argues: Normal 0 false... http://blogs.orange-business.com/live/2010/02/an-interesting-view-of-mobile-collaboration.html http://blogs.orange-business.com/live/2010/02/an-interesting-view-of-mobile-collaboration.html mobility collaboration mobility Fri, 26 Feb 2010 15:30:31 +0100 The Yankee Group recently held an interesting webinar on cloud computing that looked at how the widely talked about technology will fare in 2010. It got together analyst Agatha Poon with cloud computing experts from Microsoft, Sybase and Arista to... http://blogs.orange-business.com/live/2010/02/cloud-computing-in-2010.html http://blogs.orange-business.com/live/2010/02/cloud-computing-in-2010.html applications innovation networks cloud computing Fri, 26 Feb 2010 13:40:38 +0100 Important notice: There has been some misrepresentation of our views and opinions in this post. We have changed a number of statements to be more consistent with our views and opinions. Where applicable we have written in BOLD the changes.Microsoft... http://blogs.orange-business.com/live/2010/02/a-need-for-clarity-in-the-windows-mobile-market.html http://blogs.orange-business.com/live/2010/02/a-need-for-clarity-in-the-windows-mobile-market.html mobility Wed, 24 Feb 2010 10:00:00 +0100 On February 25, I will be representing Orange Business Services at Likeminds 2010 in order to present our business case of using social media for brand advocacy. Whether it's outstanding advocacy is open for debate I guess, as I wouldn't... http://blogs.orange-business.com/live/2010/02/orange-business-services-will-be-at-likeminds-2010-in-exeter.html http://blogs.orange-business.com/live/2010/02/orange-business-services-will-be-at-likeminds-2010-in-exeter.html collaboration conference likeminds social media Wed, 24 Feb 2010 07:00:00 +0100 As we have discussed previously, enterprises face a bewildering array of choices when considering mobile devices, with smartphones, netbooks, and other devices all having a role to play in the complex enterprise mobility space.Field Technologies Online has recently published several... http://blogs.orange-business.com/live/2010/02/a-role-for-rugged-in-enterprise-mobility.html http://blogs.orange-business.com/live/2010/02/a-role-for-rugged-in-enterprise-mobility.html mobility mobile devices mobility Mon, 22 Feb 2010 14:46:02 +0100 The Wall Street Journal earlier this month published an interesting article written by Dr. Robert Plant from the University of Miami, which looked at actions that companies can take to make their data center greener. Essentially, he tries to help companies make... http://blogs.orange-business.com/live/2010/02/choosing-the-right-projects-for-green-data-centers.html http://blogs.orange-business.com/live/2010/02/choosing-the-right-projects-for-green-data-centers.html green IT data center green IT virtualization Mon, 22 Feb 2010 10:32:53 +0100 2008 survey found that some 300,000 car accidents had been caused by drivers following the instructions of in-car GPS systems, often without making any judgement on the value of the information they are being offered -- in other words, blindly outsourcing the decision-making process to a $200 in-car terminal. http://blogs.orange-business.com/live/2010/02/the-growing-role-of-in-car-technology.html http://blogs.orange-business.com/live/2010/02/the-growing-role-of-in-car-technology.html applications innovation car-to-car communications in-car telematics M2M Thu, 18 Feb 2010 18:06:02 +0100